Case Studies

DConnect: Streamlining myG Mobiles' Dealer Operations for Enhanced Efficiency

myG Mobiles, a prominent player in the mobile retail sector, operates a sprawling network with 100+ outlets, serving a vast customer base with diverse needs. The challenge was to centralize and streamline their operations, enhancing supply chain visibility and efficiency across multiple dealers.

Client Overview:
myG Mobiles, a prominent player in the mobile retail sector, operates a sprawling network with 100+ outlets, serving a vast customer base with diverse needs. The challenge was to centralize and streamline their operations, enhancing supply chain visibility and efficiency across multiple dealers.
Challenges Faced:
Before the intervention, myG Care, the service wing of myG Mobiles, grappled with several operational inefficiencies:

  • Lack of a consolidated tracking system for purchases across showrooms.
  • Decentralized purchasing, diminishing the bargaining power of purchase managers.
  • Inadequate access for clients (dealers) to sales history and account statements.

The Solution:
PRIMAL CODES Technologies stepped in to develop DConnect - a comprehensive dealer management application tailored for Android devices. Designed to connect dealers seamlessly, DConnect became an all-in-one platform addressing order management, dealer coordination, scheme administration, and much more.
Our Approach:
Aligning with myG Care's aspiration to automate and refine their processes, PRIMAL CODES implemented an integrated dealer management system. We focused on creating a user-friendly interface and a secure repository for vendor information, thereby empowering myG Care with the following capabilities:

  • Centralized Order and Product Management
  • Transparent Scheme and Payment History
  • Real-time Stock and Store Management
  • Enhanced Order/Return/Damaged Goods Tracking

Implementation & Results:
Post-implementation, myG Care has witnessed transformative benefits:

  • A cohesive platform managing 160+ dealers, ensuring that all purchases are processed through this system.
  • Real-time, automated stock replenishment, resulting in efficient stock level tracking.
  • Elimination of manual processing, significantly boosting operational efficiency.
  • Substantial cost savings by integrating vendors directly into the product management lifecycle.

Operational Benefits:

  • User-friendly interface enhancing productivity.
  • Secure and centralized vendor information.
  • Improved bargaining power due to centralized purchasing.
  • Direct and real-time access for dealers to their sales history and financial statements.

Conclusion:
The deployment of DConnect by PRIMAL CODES has revolutionized the way myG Mobiles manages its dealer network. By providing a powerful, intuitive, and scalable dealer management application, we've not only streamlined myG's operations but also fortified their business against the challenges of a decentralized system. This case study is a testament to PRIMAL CODES's commitment to delivering bespoke solutions that drive efficiency, cost savings, and operational excellence.
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